Unlimited interactive real-time chats
Neither quantity, nor duration limit. No limits on the number or length of chats.

Real-time Web Site Traffic Monitoring
See all the visitors on your site, which Web site they are coming from, which pages they are visiting, the time they spend on your site and the browser they are using... All in real time!

Graphic Customizing
Visual effects can be adapted to match the look and feel of your site (colors, messages, logo, operators' photo customization).

Customizable and pre-specified Messages
Save time using a list of answers to FAQs. A simple click of the mouse adds the content to the chat. Answers to the most Frequent Questions (FAQ) can be recorded in special index lists, allowing the operator’s response to be accurate and fast.

Web Pages Pushing towards visitors
You can send web pages to the user's browser, without his/her action. Save time using pre-specified HTML pages, recorded in special index lists. A simple click of the mouse sends the web page to the visitor's browser.

Instant Messages Pushing
You can send customized messages to your visitors, while they are browsing your web site, without the need for them to start chatting.

Return Visitor's identification
Returning visitors to your web site are automatically identified, allowing you to make personalized marketing actions and/or personalized communications/interactions.

Accesses and Chat Storing
Web site traffic data and chats are stored for future statistical analysis and research.

Co-browsing
You can view the web pages the user is browsing during his/her visit to your web site (Co-browsing) and help him/her to fill online forms (Co-editing).

Co-editing
You can share web forms with your web site visitors, helping them to fill data, while watching what they are writing, fixing mistaken fields or filling them in on their behalf, it does not matter if they are text fields, checkboxes, radio boxes or others. All that even before the form has been submitted.

Live Keyword and Referer Information in real time
It is possible to know, in real time, from which search engine (Local or International) the visitor comes from and what keywords he/she was looking for when he/she was arriving on the web site.

Assistance's icon inside e-mail messages
Click-to-Chat functionality (the invite icon) can be added to your email signature as well, allowing your users/customers to get in touch with you in a new interactive way, whithout the need to be on your web site.

Chat Transfers between operators
It is possible to transfer a call from one operator to another to support users with specific needs. In this way you can switch calls among different offices.

Monitoring Advertising Campaigns
It is possible to check where the visitor comes from and his/her actions, so that you can monitor the success of specific advertising campaigns.

Visitors' Behaviour Analysis
Stored data is processed for automatic statistics.

Increased Traffic Accommodation
Standard and Professional versions have a traffic limit based on the number of daily visitors to the web site, according to the bandwidth costs. The Enterprise version has no limits.

Advanced Statistics
Conversion rate, first time or repeat customers details, detailed visitor behaviour and categorization, as well as advanced marketing statistics are available.

*Encrypted Comunication with SSL
Comunication between operators and web site visitors is protected by 128 SSL protocol: the best way to protect against malicious internet hackers.

Advanced Data Exporting
Data can be exported in MS Excel for further analysis with customer's own tools.