WHY
THIS NOTE
In this page are described the modalities of treatment
of the personal data for the visitors of this web site.
Draft of an informative one that is rendered also to the
senses of the art. 10 of the Italian law 31 Decembers 1996
n. 675 to those who interact with the SITOVIVO S.r.l. services
company, accessible from the address:
http://www.sitovivo.com
The present information note is only rendered for the web
site sitovivo.com, livecustomercare.com, sitiovivo.com,
or any other web site using our service.
The informative one is inspired also to Recommendation
n. 2/2001 that the European authorities for the protection
of the personal data, re-united in the Group instituted
from the art. 29 of directive n. 95/46/CE, have adopted
17 May 2001 in order to characterize some minimum requirements
for the collection of personal data on-line , and, in particular,
the modalities, the times and the nature of the information
that the holders of the treatment must supply independently
to the customers when these are connected to web pages,
from the scopes of the connection.
THE “HOLDER” OF THE TREATMENT
Browsing this web site the visitors' data can be gathered
and treated personal data relative to identified or identifiable
people .
The “holder” of their treatment is SITOVIVO
S.r.l., with Main Legal Office in Riposto
(CT) (Italy), Via Nino Arcidiacono 49/A - 95018.
PLACE
OF TREATMENT OF THE DATA
The treatments connected to this web site and to SITOVIVO
services take place near the foretold center of SITOVIVO
S.r.l. company and are treated only by technical staff of
the Office, person in charge of the treatment, or from eventual
people in charge of occasional operations of maintenance.
No data deriving from the web site or service is communicated
or diffused.
Personal data provided by the
visitors sending requests are used to the only aim to execute
the requested service and are given to third parties only
if that is useful for that aim.
KINDS OF DATA TREATED
Data of Browsing
Our Informative
systems and software procedures to make this web site and
our services work, acquire, in the course of their normal
exercise, some personal data whose transmission is implicit
in the use of the protocols of communication of Internet.
Draft
of information that are not interested collections for being
associated to identified people, but that for their own
same nature could, through elaborations and associations
with data gathered from thirds party, to allow to identify
the visitors.
In this category are the data like IP, host names of the
used computers by the visitors connecting to the web site,
the addresses in URI
(Uniform Resource Identifier) form of the required
resources, the hour of the request, the used method used
to send the request to the server, the dimension of the
file obtained in reply, the numeric code indicating the
reply state given by the server (wellformed, error,
and so on) and other parameters relative to the operating
system of the visitor.
Those
data are used only at the aim to gather anonymous statistical
information about web site use and to check the correct
working. Data could be used to check responsibilities in
case of computer crimes.
Data given voluntarely by the user
Optional,
explicit and voluntary sending of e-mail messages to the
addresses presented on this web site or the personal data
as well as other information sending while chatting or by
other communication means allows to acquire the senderr
address, needed to reply to the requests, and also other
personal data if inserted inside the message or inside the
chat content.
Specific information will be available inside the web pages
of the web site for special services to be requested.
COOKIES
No personal data of the visitors is acquired by the web site, unless
specific voluntary consent during chats, telephone calls,
emails or other mass media is given.
Persistent cookies to track visitors are used.
Session cookies (that are not saved persistently
on the user computer and vanish closing the browser) are
strictly limited to the trasmission of session identifications
(made by random-generated numbers by the server) needed
to consent secure browsing of the web site.
OPTIONAL GIVING DATA
Other information not specified above is optionally
given by the user, that is free to give or not his/her own
personal data, as sent inside the request forms to SITOVIVO
S.r.l. or in any way sent to the Office to solicit the delivery
of informational material or other communications.
If such information is missing, that can mean impossibility
to obtain what is requested.
We remind you that Authority can request news and
information as said inside art.
32, comma 1, of
Italian law n. 675/1996, to check personal
data treatment. In all these cases the reply is mandatory
otherwise a fine is given.
WAY OF TREATMENT
Personal data are treated with automatic instruments
strictly for the time neededto the aims for which it has
been acquired.
Specific security misures are observed to prevent data loss,
illecit use or unauthorized accesses.
USERS RIGHTS
Users, whom personal data refer to, have the right
in any moment to obtain confirmation of existence or not
of that data and to know its content and origin, to verify
the data is exact and to ask to modify or to update it (art. 13 Italian law n. 675/1996).
For the same law article users have the right to ask data
deletion, transformation in anonymous way or blocking of
the treated data dealth with in law violation, as well as
to oppose themselves for legitimation reasons to their treatment.
Requests will be sent to: info@sitovivo.com.
P3P
This informative about privacy can been
read by the most recent browser,, implementing
the P3P (“Platform for Privacy Preferences Project”)
proposed by the World Wide Web Consortium (www.w3c.org).
Every effort will
be put to make things operating according to privacy mechanisms
used in some of the browsers used by visitors.
Please, keep in mind that the state of authomatic control
can be not free of errors. This privacy note is given at
the address:
http://www.sitovivo.com/privacy.htm ,
it constitutes
the “Privacy
Policy” of this web site and it could be updated in
any moment.