Real-time traffic monitoring
All website visitors, where they came from, web pages visited, tiem spent on each page, their browser, etc. all displayed in real time!
Keyword and origin identification
You can identify the search engine from which users arrived (Italian or international), and which keywords they have entered to arrive at the website. All in real time.
No limit to number or duration
You can send personalized messages while users are browsing, without having to wait for users to start chatting.
Send web pages and documents
You can display web pages and documents in users' browsers, without their intervention.
Online assistance link in emails
The online assistance link can also be displayed in your emails: a new way for users to contact you.
Log books for your messages
The answers to the most frequently asked questions can be stored in a log, simplifying the work of the operator.
A chat call can be transferred to another operator, so providing users with the best possible support.
The size, shape, colour and message for the online assistance link and
chat window can be customized.